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                                                    Frequently Asked Questions (FAQs)​

1. What is Galaxyfares.com?
Galaxyfares.com is an ATOL-protected travel agency (ATOL No. 11858) offering affordable and secure holiday packages, flights, hotels, car rentals, and cruises.

2. How do I book a holiday package?
You can book a holiday package directly through our website by selecting your preferred destination, travel dates, and accommodation. Alternatively, you can call our travel advisors for assistance.

3. Is my booking financially protected?
Yes, all bookings made through Galaxyfares.com are ATOL-protected, ensuring financial security in case of supplier failure.

4. What payment methods do you accept?
We accept major credit and debit cards, bank transfers, and secure online payment gateways.

5. Can I make changes to my booking?
Yes, changes can be made to your booking, but they may be subject to fees. Contact our support team for assistance.

6. What is your cancellation policy?
Cancellation policies vary depending on the airline, hotel, or travel provider. Please review the terms and conditions at the time of booking.

7. Do you offer travel insurance?
Yes, we provide comprehensive travel insurance options to ensure a worry-free journey.

8. How do I receive my travel documents?
After booking, you will receive your travel documents via email. If you do not receive them, please contact our support team.

9. Can I book group travel with Galaxyfares.com?
Yes, we offer group travel packages. Contact our travel advisors for personalized group booking options.

10. How can I contact customer support?
You can reach us via:

11. Do you offer last-minute travel deals?
Yes, we have exclusive last-minute travel deals. Check our website regularly or sign up for our newsletter to stay updated.

12. Can I request a special meal on my flight?
Yes, special meal requests can be made at the time of booking. Availability depends on the airline.

13. What happens if my flight is canceled?
If your flight is canceled by the airline, you may be eligible for a refund or rebooking. Contact us for support.

14. Do you offer flexible payment options?
Yes, we provide installment payment options for selected bookings. Contact our team for more details.

15. Can I earn rewards or discounts with Galaxyfares.com?
Yes, we offer seasonal discounts and exclusive promotions. Follow us on social media and subscribe to our newsletter to stay updated.

For more assistance, feel free to contact us anytime!