Price match promise​

At Galaxyfares.com, we strive to offer the best value for your travel experience. Our Price Match Promise ensures that if you find the same holiday package at a lower price elsewhere, we will match it, subject to the following terms and conditions:

1. Eligibility

• The price match applies to identical packages, including the same airline, flight class, hotel, room type, board basis, and travel dates.

• The lower price must be available for booking at the time of the price match request.

2. How to Request a Price Match

• You must submit a request within 24 hours of booking with us.

• Provide proof of the lower price, including the competitor’s website link, a screenshot, or written confirmation from the competitor.

• The lower-priced package must be available to the general public and not be part of a membership discount or special offer.

3. Exclusions

• Prices from auction sites, flash sales, or promotional vouchers are not eligible.

• Prices affected by currency fluctuations are not considered for matching.

• Offers including added value services such as free meals, upgrades, or additional perks are excluded.

4. Refund Process

• If eligible, we will refund the difference in price within 7 working days.

• Refunds will be credited using the original payment method.

5. Changes to the Policy

• Galaxyfares.com reserves the right to modify or withdraw this offer at any time without prior notice.

For any questions regarding our Price Match Promise, contact our support team at support@galaxyfares.com or call 0800 368 4170.